Ruby Judson
Head of Operations @Public Inc.
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WORK HISTORY
Head of Operations @Public Inc.
Public Inc. is an independent creative impact agency that partners with organizations to integrate social purpose into brand strategy, campaigns, and business operations. I lead the agency’s project function, overseeing delivery execution, operational systems, and cross-functional team performance across a range of purpose-driven work- Work across a high-value project portfolio spanning retail, finance, nonprofit, healthcare, and CPG sectors. Oversee timelines, scopes, budgets, and teams to ensure successful delivery and support growth through client retention and project expansion- Leveraged Smartsheet data to strengthen financial reporting, enhance visibility, and reduce budget overruns across projects- Led enhancements to pricing strategy to better reflect value and delivery scope, improving proposal efficiency and positioning for new business opportunities- Oversaw the agency’s internal rebrand, managing cross-functional execution and streamlining vendor collaboration to align with SLT strategy- Manage, mentor, and coach team members across delivery and operations, fostering performance, consistency, and cross-functional collaboration- Conducted operational audits, introduced delivery best practices, and rolled out training initiatives to improve performance across project and operations teams
EDUCATION
Pukekohe High School
NCEA Level 3 Endorsed with Merit
Victoria University of Wellington
Bachelor of Commerce (B.Com.)
SKILLS
ABOUT RUBY JUDSON
Strategic and human-centered Project & Operations Leader with 10+ years of global experience. I’ve led large-scale portfolios, improved financial performance, and built high-performing teams across creative and high-growth environments. I bring structure to complexity by designing operational systems that keep projects agile and delivery outcomes focused.Currently Head of Operations at Public Inc, where I lead the agency’s project function, overseeing project delivery and driving improvements across internal operations. I’ve driven purpose-led campaigns, evolved pricing and financial models, and led a full-scale internal rebrand.I thrive at the intersection of execution and innovation - bringing the strategic focus and leadership needed to move ambitious work forward.
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