Ruby T.
Claims Manager @Industrial Commission Of Arizona
Signup · Get unlimited contacts
WORK HISTORY
Claims Manager @Industrial Commission Of Arizona
Phoenix, AZ, US
Notable Achievements: • Led the Claims Division from an antique COBOL-based system to a modern Salesforce claims management system. Developed smart workflows emphasizing the ability to gather analytics and measure performance.• Transitioned the Claims Division to a lean management business model focusing on data-driven metrics, quality assurance, continual improvement, and employee recognition.• Host the annual ICA Claims Seminar, Arizona\'s premier workers\' compensation education event. The ICA Claims Seminar is a two-day educational seminar featuring a robust and evolving program to address the latest trends impacting our community.• Author of the Claims Seminar Manual, updated annually. A comprehensive guide to claims handling for the Arizona jurisdiction.
EDUCATION
University of Phoenix
Bachelors Degree, Business Management
ABOUT RUBY T.
Extensive knowledge of Arizona Worker’s Compensation rules, laws and case law.Proven driver of organizational change, problem solver and experienced leader dedicated to data-driven improvement, removing roadblocks, and building high performance teams. Independent, highly organized with a demonstrated ability to handle multiple competing priorities with minimal supervision. I am a creative problem-solver and critical thinker. Specialties: Arizona Property & Casualty Adjuster LicenseWCCA & WCCP designation
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.