Ruby Sojourner

Licensed Medicare Support Specialist

Role
Medicare Support Specialist at Kafl Insurance Resources, Inc
Location
Charlotte, NC, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ruby Sojourner

Skilled Licensed Insurance Agent with years of customer service and selling experience. Creative writer and blog editor to help with advertising businesses and gain insight and knowledge on products.Social Media content creator to excel profit through knowledge and advertisement.Top insurance agent for Aetna Medicare through a 3rd party company TTECExperience in running a spa/studio to maximize profitRetail experience

Experience

  1. Medicare Support Specialist

    Kafl Insurance Resources, Inc

    Apr 2026 — Present · Charlotte, NC, US

    Provide day-to-day operational support to Medicare agents, ensuring accuracy and efficiency across quoting, application submissions, and carrier systems. Serve as a key liaison between agents and carriers, offering guidance on compliance, enrollment processes, and troubleshooting complex issues.Support the onboarding and training of new advisors by simplifying Medicare concepts, improving confidence, and ensuring a smooth transition into production. Collaborate closely with sales teams and internal stakeholders to maintain high-quality work, resolve escalations, and streamline workflows.

Education

  • John Paolo's Xtreme Beauty Institute/Goldwell Product Artistry

    Esthethics

    2011 — 2012

  • South Carolina State University

    Bachelor’s Degree, Social Work

    2005 — 2009

Skills

  • Marketing
  • Eyelash Extensions
  • Eyebrow
  • Microdermabrasion
  • Skin Care Products
  • Waxing
  • Tinting
  • Skin
  • Body Wraps
  • Aesthetics
  • Anti-Aging Products
  • Skin Care
  • Hair Removal
  • Cosmetics
  • Makeup Artistry
  • Customer Service
  • Chemical Peels
  • Beauty Industry
  • Spa

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Ruby Sojourner — Medicare Support Specialist at Kafl Insurance Resources, Inc in Charlotte, NC, US | Unifers