Ruby Karat
Senior Customer Success Manager @ Whatfix
- Role
- Senior Customer Success Manager at Whatfix
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ruby Karat
Driving Customer Success in Diverse Global Markets | Expert in Client Retention & Growth Strategies | Digital Adoption Platform Specialist As a seasoned Customer Success Manager at Whatfix, I excel in nurturing client relationships, ensuring their retention, and driving exponential growth across various industries and regions. Whatfix, a cutting-edge digital adoption platform, revolutionizes self-service capabilities, reducing support queries and elevating user engagement. Leveraging 15+ years of customer-centric expertise, I specialize in strategic account planning, seamless onboarding, proficient professional services, and dynamic new business development. My career journey has exposed me to dynamic markets and diverse cultures, honing my skills in India, Europe, Japan, and the USA. My unwavering mission is to deliver unparalleled value and unwavering satisfaction to our esteemed clients and partners, empowering them to achieve their loftiest goals through the transformative power of Whatfix.
Experience
Senior Customer Success Manager
Jan 2025 — Present · Bengaluru, IN
Education
St.Joseph's college Bangalore
MSc, Analytical Chemistry
2003 — 2005
Kendriya Vidyalaya
Higher Secondary, Science
1999 — 2000
Christ University, Bangalore
B.Sc, CBZ
2000 — 2003
Madurai Kamaraj University
M.Phil, Chemistry
2007 — 2009
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