Ruby Chowdhury
Operations & CRM Specialist | Vendor Management | Backend Support | Procurement Management | 3+ Years\' Experience | Open to Work (NCR)
- Role
- Social Media Manager at Hachi Wilson Inc
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ruby Chowdhury
Operations and CRM professional with 3+ years of experience in backend process management, vendor/distributor coordination, customer support, and inventory control.Skilled in streamlining operations, managing cross-functional teams, handling procurement processes, and ensuring smooth backend and CRM workflows.Looking for opportunities in Operations Management, Backend Coordination, CRM Handling, or Procurement Management roles in the NCR region.
Experience
Social Media Manager
Sep 2024 — Present · Gurugram, IN
Worked with a leading pet care brand, driving customer satisfaction and managing end-to-end operations—from vendor sourcing and order processing to delivery. Led WhatsApp marketing, social media content, and influencer partnerships to boost brand visibility. Expanded distributor networks across India and used customer insights to create targeted offers, increasing sales and retention.
Education
Daulat Ram College
Bachelor of Arts - BA
2018 — 2021
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