Ruby Aslam
Operations Lead - Mental Health Services @Hestia Charity
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WORK HISTORY
Operations Lead - Mental Health Services @Hestia Charity
London, GB
Operational lead for a regulated day service supporting 60+ adults with complex mental health needs.• Overall accountability for service performance, KPIs, budgets, safeguarding and risk management• Leadership of multidisciplinary teams, embedding trauma-informed practice• Senior coordination across commissioners, partner agencies and internal stakeholders
EDUCATION
Maerlant Lyceum, The Hague, Netherlands
7 A levels
British School of Meditation
DipBSoM, Meditation Teacher
Brunel University, Uxbridge, United Kingdom
BSc (Hons), Management Studies
Erasmus University Rotterdam
Public Administration Diploma, Non-Profit/Public/Organizational Management
SKILLS
ABOUT RUBY ASLAM
I am a senior operations and commercial leader with over 25 years’ experience working at the intersection of strategy, execution and people. My background spans large-scale, multi-channel retail organisations, founder-led businesses and, more recently, regulated mental health services, environments where clarity, judgement and calm leadership really matter.My foundation is in merchandising and trading, where I’ve built and scaled commercial functions across multi-channel retail businesses at both growth and enterprise stages.Across my career, I’ve often worked alongside CEOs and leadership teams as a trusted partner, helping translate intent into delivery, build operational rhythm and guide teams through growth, change and uncertainty. I bring a practical, systems-oriented approach, shaped by years of operating at scale and strengthened by first-hand experience of complex, high-pressure settings.Alongside strong commercial and operational discipline, I’m known for a values-led, human-centred leadership style that supports sustainable performance and psychologically safe teams. I’m interested in senior operations and Chief of Staff style roles, permanent or interim, where thoughtful execution, trust and people-centred leadership are valued as much as results. I’m particularly drawn to roles where complexity is real, pace is high and leadership requires both rigour and humanity.
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