Ruby Alvis

WORK HISTORY

EDUCATION

ABOUT RUBY ALVIS

With over a decade of experience in the financial and banking industry, I am a seasoned Business Analyst and a Project Manager adept at prioritizing projects, managing evolving priorities, and consistently delivering high-quality outcomes. Proficient in communication, decision-making, and maintaining elevated customer value, I leverage a data-driven approach to ensure project success. My skills extend to excellent communication, adept facilitation, and effective conflict resolution, fostering positive team dynamics. In the realm of Project Management, Business & Data Analysis, I specialize in requirements gathering in collaboration with business and stakeholder management. My experience includes governance and compliance change management, coupled with strong risk mitigation skills, demonstrated through the creation of artifacts. I possess effective analytical skills, presenting insights in a concise, coherent, and compelling format, breaking down complex ideas for various stakeholders. My interpersonal, oral, and written communication, along with leadership skills, enable me to communicate insights across all organizational levels. I am committed to working with cross-functional teams, capable of working independently, and a multitasker with keen attention to detail. Proven abilities include multitasking, excellent time and relationship management, and identifying opportunities for standardization and process improvement. Significant accomplishments include the successful implementation of the LATAM POA Solution for Mexico Small Business, contributing to strategic acquisition goals. I executed the Case Volume Optimization initiative for LATAM/Canada Automation, resulting in a 20% reduction in processing time and a 15% improvement in accuracy. Additionally, I played a pivotal role in onboarding TRAK America, conducted audits for the SagePay Retention Program, reducing the error rate to 0%, and contributed to the successful migration of the UK Card Clearance Process in Project Copernicus, clearing a backlog of 1200 cases within a month. In summary, my comprehensive skill set, collaborative approach, and a track record of significant accomplishments position me as a valuable asset, ready to drive successful project outcomes in the dynamic financial and banking landscape.