Ruby Adona
On-date client payments for housing/NIE/TIE. Named receipts. Zero ops 🌍
- Role
- Customer Experience Manager at The Martech Weekly
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Ruby Adona
I focus on creating experiences that feel seamless and human at The Martech Weekly and Martech World Forum. For me, customer experience is about how people feel every step of the way.I love using data and technology to make those journeys smarter, but at the core it’s always about people: understanding their needs, removing friction, and creating moments that leave a lasting impression.In a space as fast-moving as marketing technology, my goal is to make sure our community not only engages with what we do, but walks away feeling valued, connected, and inspired.
Experience
Customer Experience Manager
Sep 2025 — Present · NY, US
TMW helps the world’s largest consumer brands navigate the chaos and complexity of marketing technology. Access world class research, weekly insights, and a global community of Martech leaders.
Education
School of Social Work, University of Illinois at Urbana-Champaign
Bachelor of Arts, Psychology
University of Southern California
Master of Science, Human Resource Management
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