Rubisel Benitez
- Role
- Product Support Specialist at CAI
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
Experience
Product Support Specialist
Feb 2023 — Present
Proficiently diagnose and resolve technical and software issues by conducting thorough problem analysis and delivering timely solutions. • Leverage comprehensive understanding of products, tax regulations, and key resources to efficiently address client concerns. • Effectively serve as a liaison between CAI clients and their customers, skillfully managing the needs of both parties to drive mutually beneficial outcomes. • Demonstrate expertise in computer terminology, programming languages, and database concepts, including Oracle, SQL Server, and more. • Exhibit familiarity with common ERP systems and associated principles. • Proficient in working with Xml logs/files and cloud-based products, ensuring seamless utilization of advanced technologies. • Salesforce Platform
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