Ruben Vieira
Empowering Teams with AI & Automation | Enablement Leader | Ops Strategist
- Role
- Sr Manager, Support Enablement & Ai Transformation at PointClickCare
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Ruben Vieira
Experienced and client-focused leader with a successful track record of effectively managing geographically dispersed teams for over 15 years. I have consistently nurtured a positive work environment, resulting in an average employee tenure of over 4 years. By prioritizing the growth and recognition of my team members, I have fostered a collaborative culture that drives success.I am proud to have maintained a strong focus on customer satisfaction, reflected in my consistent 98% customer satisfaction scores. I prioritize understanding the unique needs of each client and delivering tailored solutions that build long-lasting relationships based on trust and mutual success.As a results-driven leader, I excel in dynamic environments. I possess strong analytical skills and thrive on identifying opportunities and implementing effective strategies to achieve outstanding outcomes. Guiding teams through change and motivating them to embrace new initiatives are areas where I have consistently demonstrated success.I am known for my dedication to excellence and have earned a reputation as a trusted leader and valuable asset to organizations.
Experience
Sr Manager, Support Enablement & Ai Transformation
Nov 2024 — Present · Seattle, WA, US
Education
ISAL - Institute of Administration & Languages
Bachelor of Tourism, Tourism and Travel Services Management
2005 — 2010
Skills
- Web Content Management
- Team Leadership
- Digital Photography
- Microsoft Office
- Sales
- Multimedia Art
- Online Marketing
- Adobe Creative Suite
- Customer Service
- Affiliate Marketing
- Multimedia Marketing Communications
- Marketing Management
- Email Marketing
- Time Management
- Entrepreneurship
- IT Operations
- Indesign
- Social Media Marketing
- Online Travel
- Troubleshooting
- Conversion Optimization
- Sharepoint Administration
- Active Directory
- Sales Management
- Galileo
- Windows Server
- Operations Management
- Newsletters
- Tourism
- Microsoft Excel
- Amadeus Gds
- Team Building
- Management
- Business Process Improvement
- Marketing
- Graphic Design
- Content Marketing
- Training
- Technical Support
- Internet Entrepreneur
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