Ruben Michael Castilleja
- Role
- Remitly
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Present
Skills
- Team Leadership
- Human Resources
- Budgets
- Avaya
- Outsourcing
- Workforce Planning
- Process Improvement
- Cross-Functional Team Leadership
- Data Analysis
- Contact Centers
- Acd
- Time Management
- Bpo
- Iex
- Call Centers
- Metrics
- Telecommunications
- Analysis
- Ivr
- Workforce Management
- Customer Satisfaction
- Training
- Call Center Development
- Capacity Planning
- Hiring
- Business Process Improvement
- Project Planning
- Process Scheduler
- Customer Experience
- Inbound Marketing
- Leadership
- Forecasting
- Customer Retention
- Customer Service
- Vendor Management
- Team Building
- Management
- Avaya Technologies
- Performance Management
- Call Center
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