Ruben Rodriguez

About Ruben Rodriguez

Accomplished Transportation Operations Manager with extensive supervisory experience in the waste management industry. Expertise in developing and enforcing safety and security regulations, conducting audits and field upgrades, and training team members. Effectively coordinates daily operations and manages route assignments using advanced technologies. Supervisory roles have included overseeing resource schedules, ensuring compliance with safety standards, and implementing cost-saving measures. Recognized for maintaining high productivity and optimizing logistics for large-scale projects. Experienced in analyzing service and technical issues, contributing to business development, and maintaining inventory control to identify organizational vulnerabilities. Strong background in building relationships with clients, delivering exceptional customer service, and providing technical support, consistently earning multiple performance awards. A natural leader with problem-solving skills, enhancing operational efficiency, driving team performance, and achieving organizational goals. Bilingual: English and Spanish.

Experience

1. Transportation Operations Manager

   Republic Services

   Mar 2020 — Present · Austin, TX, US

   Resource Management: Efficiently organizes and schedules all necessary resources, including drivers, trucks, and helpers, to ensure timely route completion and operational activities; Collaborates daily with District and Maintenance Managers to coordinate the next day’s operational needs· Route Management & Debriefing: Plans, distributes, monitors, and follows up on daily route assignments using Tower and Geotab to ensure customer service meets schedules, expectations, and company standards; Manages end-of-day debriefs, communicating key service, safety, and equipment issues to team members· Route Optimization: Audits operation documents daily; Analyzes weekly route demand, identifies potential gains from re-routing, and recommends re-routes to the Logistics Manager or Routing Analyst· Data Collection and Reporting: Facilitates data collection and reporting for incentive pay programs; Documents problem resolutions and provides guidance to dispatch/service teams for addressing recurring issues· Employee Relation: Cultivates a positive, family-oriented work environment and fosters strong relationships between the company and its employees; Manages the coordination of temporary workers for route support· Regulatory Compliance: Ensures drivers adhere to physicals, drug and alcohol testing, and required training· Customer Service Coordination: Informs customer service of delivery schedules and resolves set-up errors, missed pickups and problems· Customer and Safety Evaluations: Conducts site visits to assess and resolve safety issues, seeking service alternatives; Ensures a clean, safe work environment in compliance with company and OSHA standards· Incident Investigation: Leads root cause investigations for injuries and incidents· Employee Management: Oversees performance reviews and provides feedback