Rubal Ganguly

Sr Vice President Head of Usage & Customer Engagement @YES BANK

Mumbai, MH, IN

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Mar 2022 — Present

Sr Vice President Head of Usage & Customer Engagement @YES BANK

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Mumbai, IN

Portfolio Lead – Credit Cards at YES Bank | Driving growth, engagement & profitability for a portfolio of INR Cr and 2.7M+ cards. Delivered INR Cr incremental spends (43% YoY growth), revamped credit limit strategies (+20% avg spends per card), and reduced attrition by 46% through high-impact retention programs. Lead cross-functional teams to launch revenue-generating initiatives and optimize customer engagement.

EDUCATION

N/A

CII Institute of Logistics

Advance Diploma

N/A

Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT

B.Tech

N/A

Xavier Institute Of Management and Entrepreneurship

PGDM

SKILLS

Channel PartnersManagementPortfolio ManagementCompetitive AnalysisBusiness PlanningMisKey Account ManagementMarket ResearchBusiness DevelopmentBusiness Relationship ManagementRelationship ManagementChannel ManagementBankingTeam ManagementProduct DevelopmentMarketingRetail BankingProduct ManagementNegotiationVendor ManagementCross SellingAccount ManagementNew Product DevelopmentBusiness AnalysisSales PromotionFinanceNew Business DevelopmentAnalyticsBusiness Strategy

ABOUT RUBAL GANGULY

I bring 14+ years of experience in the BFSI sector, specializing in Payments, Credit…

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