Rukshan Tennakoon
Chief Technology Officer @Tykans Group Inc.
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WORK HISTORY
Chief Technology Officer @Tykans Group Inc.
Calgary, AB, CA
EDUCATION
CIMA
Diploma, Management Accountin
University of Wales
Postgraduate Diploma, Business Administration
CFA Institute
CFA - Level I, Financial Analysis
University of Moratuwa
B.Sc., Electronics and Telecommunication Engineering
SKILLS
ABOUT RUKSHAN TENNAKOON
As a technology leader specializing in Contact Center implementations, I bring a strategic blend of technical expertise and project delivery excellence to drive transformative customer experience solutions. With a deep understanding of Contact Center technologies, I oversee end-to-end project execution, ensuring seamless integration of advanced tools and platforms like Genesys Cloud to meet business objectives.I excel in aligning technology strategies with organizational goals, leveraging cutting-edge infrastructure, automation, and consultation services to enhance both customer and employee experiences. My approach prioritizes innovation, collaboration, and measurable outcomes, ensuring sustainable success for the businesses I partner with.
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