Robin Surland
Agile Innovative Problem Solver | The Jira Queen | Turning Complex Delivery Challenges Into Elegant Solutions
- Role
- Manager Enterprise Tools & Application at Bread Financial
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Robin Surland
When teams tell me \"our delivery is unpredictable\" or \"dependencies are killing our cycle time,\" I don\'t just implement another framework—I investigate what\'s really broken.Over five years at Bread Financial, I\'ve built my reputation as both an innovation-driven problem solver and \"The Jira Queen\" by approaching every delivery challenge like a detective. My first question isn\'t \"what process should we use?\" but rather \"what\'s the actual problem we\'re solving, and will fixing it deliver the value you\'re hoping for?\"My specialty is turning complex delivery obstacles into elegant solutions. Whether it\'s untangling cross-team dependencies, diagnosing why retrospectives aren\'t driving real change, or transforming Jira from a source of frustration into a strategic asset, I bring creative problem-solving to every challenge.As a certified Agile Coach (PMP, CSP-SM, CSP-PO, PSM-II), I combine strategic thinking with hands-on investigation. I don\'t just coach teams through ceremonies—I dig into root causes, question assumptions, and design innovative approaches that actually move the needle on business outcomes.Ready to solve what\'s actually broken? Let\'s talk about your toughest delivery challenges.
Experience
Manager Enterprise Tools & Application
Dec 2025 — Present · Columbus, OH, US
Education
Wichita State University
Bachelor of Education - BEd, Education
1989 — 1992
Wichita State University
Doctor of Education - EdD, Educational Leadership
2007 — 2010
Wichita State University
Master of Education - MEd, Curriculum and Instruction
1998 — 2000
Skills
- Project Management
- Web Services
- Instructional Technology
- Blended Learning
- Risk Management
- E-Learning
- Instructional Design
- Active Directory
- Literacy
- Scope Management
- Classroom Management
- Adobe Creative Suite
- Microsoft Office
- Certified Scrum Product Owner
- Html
- Strategic Planning
- Budgeting
- Saas
- Cost Variance Analysis
- Research
- Chromebooks
- Cms
- Technology Integration
- Higher Education
- Powerpoint
- Microsoft Excel
- Agile Methodologies
- Classroom
- Agile Project Management
- Teacher Training
- Staff Development
- Leadership Development
- Scrum
- Curriculum Development
- Program Management
- Teaching
- Quality Metrics
- Css
- Google Apps
- Distance Learning
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