Richard Simmons

About Richard Simmons

I am a versatile professional with a rich background in various fields, including business and data analysis, data management, and IT support. Throughout my career, I have demonstrated expertise in implementing and administering business intelligence (BI) solutions, specifically working with platforms like QlikView and Qlik Sense. My proficiency extends to license management and data mapping, ensuring that these tools are utilized to their full potential.One of my notable achievements is my proven track record in managing multiple enterprise resource planning (ERP) systems. I have successfully led migrations, optimizing operational efficiency and streamlining processes. With my comprehensive understanding of ERP systems, I have been able to ensure seamless transitions and enhance overall productivity.In addition to my ERP expertise, I excel in overseeing technology systems for large user bases. I prioritize smooth functionality and user satisfaction, ensuring that all systems are well-maintained and meet the needs of the organization. This includes diagnosing and resolving hardware and software issues, particularly in Microsoft Windows environments.A key strength of mine lies in my ability to benchmark best practices and utilize data-driven insights to drive business growth. By analyzing and interpreting data, I have been able to identify areas for improvement and make informed decisions that have a positive impact on the organization. Communication is a crucial aspect of my role, and I possess excellent interpersonal skills, allowing me to effectively convey information and provide exceptional customer service.If you want to know more about me, feel free to reach me at c••••••••@gmail.com

Experience

1. Business Analyst Ii

   Dill Air Controls Products, Llc

   May 2024 — Present · Oxford, NC, US

   Advanced to this position due to being an SME in the ERP\'s data and gathering it for use in our BI solution. I\'ve also been involved in gathering and distributing data from a recently acquired company.

Education

• North Carolina State University

  Bachelor of Science - BS, Applied Mathematics with Minor in Physics & Computer Sciences

  1998 — 2002

Skills

• Erp
• Windows Server 2003
• Technical Support
• Computer Hardware
• Windows Server
• Hardware
• Problem Solving
• Microsoft Exchange
• Relational Databases
• Customer Satisfaction
• Software
• Qlikview Development
• Networking
• Microsoft Excel
• Troubleshooting
• Customer Service
• Microsoft Office
• Sales
• Management
• Team Building
• Database Administration
• Backup Exec
• Ms Access
• Access
• Continuous Improvement
• Business Intelligence
• Process Improvement
• Databases
• Windows Server 2008
• Exchange Server 2007
• Qlikview