R. Shawn Williams

About R. Shawn Williams

White House Award Winner | AI Product Design Leader | 20+ Years Shaping Enterprise Digital ProductsWHAT I DO- Transform complex AI/ML systems into intuitive, human-centered products- Lead design system strategy for enterprise platforms (5M+ users)- Bridge business strategy, AI capabilities, and user needs at scaleRECENT IMPACT: Built AI-powered analytics platform (Odyssey Logistics)- established first Design Dept Designed supply chain AI for Lowe\'s enterprise operations Led mobile UX for Fortune 100: AT & T, Home Depot, State Farm, PfizerAI EXPERTISE (2025 Certified)- Conversational AI & NLP interfaces- Predictive analytics UX- ML-driven personalization- Ethical AI design patterns Open to: Remote AI Product Design roles, Design Leadership, Consulting Available: Immediate start

Experience

1. Ai Product Design Consultant

   Williams Consulting, Llc

   Dec 2007 — Present · Atlanta, GA, US

   I specialize in transforming complex problems into intelligent, intuitive, and impact-driven digital products. As an AI Product Designer and UX Strategist, I bring a systems-level approach to merging artificial intelligence, user experience, product strategy, and automation to deliver solutions that feel seamless, human-centered, and future-ready.Across 18+ years of independent consulting, I’ve partnered with organizations such as Home Depot, AT & T, Worldpay, Pfizer, BP Oil, ADP, Qualcomm, and others to design and optimize large-scale digital experiences across web, mobile, enterprise tools, and AI-enabled platforms.Core areas of work include: • AI-Enhanced UX & Product Strategy: Designing predictive, adaptive, and data-driven experiences powered by machine learning, generative AI, and NLP. • Human-Centered AI Design: Ensuring AI-driven systems remain transparent, trustworthy, ethical, and usable across diverse audiences. • Conversational & Intelligent Interfaces: Creating assistants, chatbots, and multimodal experiences that streamline workflows and elevate customer interactions. • Wearable & Emerging Technology: Designing intelligent wearable interfaces integrating biometric data and real-time decision support. • E-Commerce & Fintech Optimization: Improving commerce, payments, and transaction funnels using data intelligence and automated insights.I thrive at the intersection of design, AI, and emerging technologies—crafting intelligent systems that improve business performance while delivering meaningful user impact.Select Clients:Home Depot, AT & T, ADP, Worldpay, Pfizer, BP Oil, Qualcomm, Brown Bag Marketing, and more.Skills:AI Product Design · UX Strategy · AI-Driven Research · Generative AI · NLP · Intelligent Automation · Enterprise UX · Product Leadership

Education

• Memphis College of Art

  Master of Fine Arts - MFA, User Experience

• IDEO

  AI x Design Thinking Workshop Series

• Southern Illinois University Edwardsville

  Bachelor, Graphic Design

  1998 — 2003

Skills

• Brochures
• Wireframes
• Information Architecture
• Layout
• Xhtml
• Strategic Planning
• Indesign
• Photoshop
• Usability Testing
• Php
• Mobile Devices
• Mobile
• Digital Marketing
• Css
• Leadership
• Interaction Design
• Photography
• Brand Development
• Cms
• Html
• Adobe Creative Suite
• Graphic Design
• Blogging
• Logo Design
• Research
• Social Networking
• Social Media
• Jquery
• Art Direction
• Visio
• Mobile Applications
• User Interface Design
• Social Media Marketing
• Advertising
• Website Development
• Dreamweaver
• Illustrator
• Web Development
• SEO
• Wordpress