Scott Helsel
Chief Operating Officer @Dragonfly Strategists
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WORK HISTORY
Chief Operating Officer @Dragonfly Strategists
CO, US
EDUCATION
Grace College & Seminary
BS, Biology
SKILLS
ABOUT SCOTT HELSEL
Qualifications for LEADERSHIP POSITION:Proven and well-respected leader offering 24 years of experience in operations management, customer service, sales, employee development, training, and account management. Business acumen and mentoring skills created a strong, thriving non-profit business. Background encompasses developing business plans and account strategies, change management, employee onboarding, facilitation, public speaking, instructional design, Web-based training, classroom training, managing high-capacity teams, directing implementation of new systems and technology conversions/upgrades, sales, operations planning, budget preparation and P&L responsibility. Contribution would include excellent customer service and delivery, polished communication and negotiation skills, strong attention to detail, goal-oriented mentoring and ability to relate to all levels of employees and customers.Specialties: P&L, Budgeting, Facilitation, Public Speaking, Training and Development, Hiring, New Employee Orientation/ OnBoarding, General Management, Key Account Management, Employee Relations, Coaching, Mentoring, Team Building, Instructional Design, Operations Management, Online Tutorial Creation, Implementation, Management, Union Relations
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