Rachel Schuerman
Program Manager | Operational Excellence & Business Enablement
- Role
- Program Manager, Delivery Excellence & Operations at Centric Consulting
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Rachel Schuerman
Results-driven Program & Operations Manager with 8+ years of experience leading complex, cross-functional initiatives across consulting, CPG, education, healthcare, and nonprofit sectors. Proven ability to take programs from concept through in-market delivery by designing scalable processes, implementing data-driven systems, and aligning stakeholders around disciplined execution. Known for bridging strategy and execution to reduce risk, improving operational efficiency, and delivering measurable business impact in fast-moving, ambiguous environments.
Experience
Program Manager, Delivery Excellence & Operations
May 2023 — Present · Portland, OR, US
Various client-facing and internal leadership roles spanning Program Management, Delivery Excellence, Marketing & Operations, and HR Analytics- Led a portfolio of 50+ initiatives, including multiple New-to-World (NTW) brand launches for a large CPG company from initiation through in-market delivery; chaired GTM Phase Gate SteerCo and drove cross-functional alignment across Brand, Sales, Legal, Supply Chain, Finance, and Operations to ensure on-time launch readiness, regulatory compliance, and the consistent infusion of innovation and growth practices- Designed and implemented scalable, system-agnostic workflows for “big bet” initiatives, including Salesforce integrations and workflow automations that reduced manual effort, improved data visibility, and enabled white-glove client delivery at scale- Built executive-facing KPI dashboards that improved visibility into delivery performance, risks, and budgets, enabling faster, data-driven decision-making by leadership across clients in wealth management, insurance, education, and oil & gas- Established stage-gate governance models, communication cadences, and shared tools that improved alignment across Sales, Brand, Legal, and HR, reducing duplication, clarifying ownership, and improving employee and client experience- Supported growth initiatives through client presentations, alliance partnerships, marketing efforts, event management, and training programs; led HRIS implementation and HR analytics initiatives that improved onboarding, compliance, and data governance.
Education
Trailhead by Salesforce
Ranger Badge
Colorado Christian University
Bachelor of Arts (B.A.) in Psychology
2006 — 2010
Regis University
Master of Arts (M.A.), Organizational Leadership, with a Certificate in Nonprofit Management
2015 — 2017
General Assembly
Workshops
2015 — 2016
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