Ritesh Bagdai
Senior Director, Servant Leader, PMO, Project Manager, Six Sigma Green Belt, Agile Scrum Master, SAFe® 6.0, ISO 9001, 14001 & 45001 Internal Auditor
- Role
- Senior Director of Operations at TaskUs
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Ritesh Bagdai
I am an accomplished Business Leader and Project Manager with a practical approach…
Experience
Senior Director of Operations
Aug 2024 — Present · Indore, IN
Accomplished Leader guiding HC across multiple sites and countries focusing on proving the best in class service with accuracy and compliance. Identifying risks in the business and cultivating relationships to bridge and improve performance. Mentoring leaders to learn and grow in their career and achieve their best interests.
Education
Bangalore University
Bachelor of Commerce - BCom
2005 — 2007
Skills
- Customer Service
- Training
- Customer Satisfaction
- Cross-Functional Team Leadership
- Service Delivery
- Technical Support
- Business Analysis
- Change Management
- Business Development
- Call Centers
- Business Process Improvement
- Sla
- Project Management
- Microsoft Office
- Sales
- Program Management
- Operations Management
- Team Management
- Customer Experience
- Management
- Customer Relationship Management (Crm)
- Call Center
- Contact Centers
- Team Leadership
- Analysis
- Vendor Management
- Process Improvement
- Crm
- Leadership
- Policy Analysis
- Bpo
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