Rob Rosenstein
Technical Success Manager at Origami Risk
- Role
- Technical Success Manager at Origami Risk
- Location
- Roswell, GA, US
- LinkedIn followers
- 500 followers
About Rob Rosenstein
Almost 30 years of professional experience as both a Technical Product Manager and Client…
Experience
Technical Success Manager
Oct 2016 — Present · Atlanta, GA, US
Maintain excellent client relationships specific to onboarding, training, day-to-day support, and adoption of contracted products and services, resulting in very high client satisfaction• Plan and lead initial solution design discovery sessions• Design, document, and communicate architecture and solutions to clients and Origami team members• Configure the Origami platform to meet client requirements• Drive adoption of additional functionality to ensure clients are maximizing their usage of, and value from, Origami• Collaborate with product, development, service, and operations to establish and maintain design and configuration best practices, reusable standard configurations, documentation, and training materials• Collaborate with company leadership, product, and development to provide insight and feedback on product roadmap• Assist sales and account management teams with new and expanded sales engagements, including requirements gathering, solution design, system demos, scoping, level of effort assessment, and providing subject matter expertise• Assist with the onboarding, training, coaching, and oversight of new Origami colleagues
Skills
- Requirements Gathering
- Insurance
- Lotus Notes
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Software Documentation
- Sdlc
- Oracle Discoverer
- Sql
- Visio
- Software Project Management
- Rmis
- Databases
- Strategic Partnerships
- Oracle
- Microsoft Excel
- Requirements Analysis
- Scrum
- Jira
- Software as a Service (Saas)
- Microsoft Word
- Training
- Sharepoint
- Testing
- Data Modeling
- Analysis
- Program Management
- Product Life Cycle
- Process Improvement
- Microsoft Office
- Enterprise Software
- Access
- Analytics
- Microsoft Access
- Software Development Life Cycle (Sdlc)
- Integration
- Oracle Sql
- Data Analysis
- Product Design
- Vendor Management
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