Rosanna Rodriguez
Housing Assistant @New York City Housing Authority Nycha
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WORK HISTORY
Housing Assistant @New York City Housing Authority Nycha
New York, NY, US
Assist in case processing of tenant files including applications, income verification, lease agreements, recertifications, and complaints.Review documents for compliance with policies, rules, and procedures, ensuring accuracy before submission.Provide direct administrative support to Housing Managers, tracking caseloads and coordinating with outside agencies regarding tenant-related matters.Handle budgetary and rent account adjustments, reconcile payments, and prepare financial documentation.Manage confidential tenant and legal documents related to housing court proceedings, evictions, and grievance hearings.Support policy implementation and program updates as directed by NYCHA leadership.
SKILLS
ABOUT ROSANNA RODRIGUEZ
Administrative assistant
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