Rashida J.

About Rashida J.

As an experienced product management professional, I possess a versatile skillset applicable to various industries. I thrive in connecting technical and subject matter experts, fostering collaboration, and ensuring we meet our commitments. I enthusiastically embrace challenges, firmly believing in personal and team growth through continuous learning and skill expansion. My kinesthetic learning style drives me to engage in hands-on learning to advocate for end users. In any organization, my approach centers on building connections, pushing boundaries, and making logical decisions based on facts.

Experience

1. IT Service and Product Manager

   UBS

   May 2018 — Present · Nashville, TN, US

   Provide vital recommendations to Leadership on crucial areas, including business requirements, operational risk control, and capacity planning. These insights directly influence cost management, contract negotiations, and compliance within global regulations. Manage a global team of 10 engineers responsible for product roadmaps for 61 core applications on virtual and cloud platforms, utilizing agile methodologies. Oversee relationships with 13 vendors and 4 authorized resellers, ensuring alignment with quality, cost, compliance, DE & I (diversity, equity & inclusion), and data loss prevention standards. Primary Systems Utilized: iSAC, AppDir, JIRA, Global ServiceNow (GSNOW), Technopedia, Logistical Platform, Ariba, gitLAB

Education

• University of Memphis

  Bachelor of Science in Engineering Technology, Computer Engineering Technology

• Webster University

  MAT, Educational Technology

Skills

• Crm
• Security
• Healthcare
• Training
• Business Analysis
• Requirements Analysis
• Microsoft Sql Server
• Software Documentation
• Visio
• Quality Assurance
• Strategy
• Analysis
• IT Management
• Vendor Management
• Microsoft Excel
• Integration
• Management
• Team Building
• Troubleshooting
• Leadership
• Process Improvement
• Change Management
• System Administration
• Decision Support