Rishitha R
AI/ML Engineer | Generative AI, NLP & Computer Vision | Scalable MLOps & Cloud Deployments on AWS, Azure & Snowflake
- Role
- Ai Ml Engineer at Blue Cross Blue Shield of Michigan
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Rishitha R
I’m an AI/ML Engineer who believes technology is most powerful when it solves real human…
Experience
Ai Ml Engineer
Blue Cross Blue Shield of Michigan
May 2024 — Present · US
Automated OCR system with AWS Textract to digitize hospital bills and prescriptions, boosting accuracy by 20% and eliminating manual entry. Built a Retrieval-Augmented Generation (RAG) pipeline with LangChain, AWS Kendra, and FAISS, cutting query resolution time from hours to minutes. Fine-tuned BERT and RoBERTa for claims classification, reaching 92% accuracy. Designed PySpark ETL pipelines in Azure Databricks for Snowflake, reducing processing cycles by 5 days. Deployed ML services with Docker and AKS, improving uptime to 99.9% and preventing millions in fraudulent payouts.
Education
University of North Carolina at Charlotte
Master's degree
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