Ricardo D.
Senior Desktop Support Analyst @Charles Stanley
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WORK HISTORY
Senior Desktop Support Analyst @Charles Stanley
London, GB
London, England, United Kingdom
SKILLS
ABOUT RICARDO D.
IT professional with extensive experience in technical support, system administration, and customer service within the financial sector. Proficient in a wide range of technologies including Windows, Mac OS, Linux, Azure, and various networking and security platforms. Significant experience with financial applications such as Figaro, Reuters Refinitiv Eikon, and AS/400. Proven ability to interface with users at all levels and manage IT infrastructures for organizations ranging from startups to Fortune 500 companies. Passionate about staying updated with the latest industry developments, including prompt engineering. Fluent in English and Portuguese, with working knowledge of Spanish and French.
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