Raymond Mason-Murillo

Research Operations Manager @ Calendly | Scaling Customer Insights

Role
Research Operations Manager at Calendly
Location
Oakland, CA, US
LinkedIn followers
500 followers

About Raymond Mason-Murillo

I am an experienced Research Program Manager with over four years of leadership in UX…

Experience

  1. Research Operations Manager

    Calendly

    Sep 2025 — Present · San Francisco, CA, US

    Build and scale Research Operations as a new function•Design and manage participant recruitment processes, ensuring compliance, speed, and quality•Launch and operationalize Customer Immersion Programs, including panels and advisory boards•Create and maintain knowledge management systems•Oversee research tools and vendor relationships•Develop SOPs, playbooks, and training resources•Track and manage research budgets and resources

Education

  • Berkeley City College

    Liberal Arts and Sciences, General Studies and Humanities

    2016 — 2018

  • University of California, Berkeley

    Bachelor's degree, 𝘏𝘪𝘨𝘩 𝘥𝘪𝘴𝘵𝘪𝘯𝘤𝘵𝘪𝘰𝘯, Linguistics

  • Utah State University

    Bachelor of Science - BS, Communicative Disorders and Deaf Education

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Raymond Mason-Murillo — Research Operations Manager at Calendly in Oakland, CA, US | Unifers