Paul Houston

Security Incident Process & Support Manager @Virgin Media O2

Wellingborough, GB
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Apr 2018 — Present

Security Incident Process & Support Manager @Virgin Media O2

View department →

Northampton, GB

Ensure all processes, policies, templates, materials, and working documents connected with security incident management are drafted and documented to high quality standards and maintained to reflect current best practice through consultation with subject matter experts, both within the organisation, and externally.Internal process improvement for areas including: CERT, SOC, Security by Design, Penetration Testing and Investigations Instigate and manage post incident reviews, document and track actions, ensuring key learning points are captured and addressed. Planning and scheduling of regular exercises to test and improve capability.

EDUCATION

1989 — 1990

Tresham College (Kettering UK)

Physical Education

SKILLS

Project ManagementRisk ManagementChange ManagementNegotiationProject PlanningPower PlantsMs ProjectStrategic PlanningIT Service ManagementIT ManagementInternational Project ManagementIncident ManagementProblem ManagementService Level AgreementsService Level ManagementCapacity ManagementTransition PlanningTransition ManagementSupplier Quality ManagementWeb ServicesMicrosoft Office 2007Office 2010MultilingualMulti TaskingStrategic NegotiationsKnowledge ManagementItil CertifiedArisTeam ManagementCross-Functional Team LeadershipWork Well IndependentlyIntercultural AwarenessIntercultural SkillsIntercultural CommunicationBusiness Process ImprovementBusiness MeetingsWebexVideo ConferencingOutsourcingItil

ABOUT PAUL HOUSTON

Bi-Lingual (English/German) ITIL Qualified Service Management Professional with…

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Paul Houston — Security Incident Process & Support Manager at Virgin Media O2 in Wellingborough, GB | Unifers