Rahul Patil
Technical Program Manager @Zee Entertainment Enterprises Limited
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WORK HISTORY
Technical Program Manager @Zee Entertainment Enterprises Limited
Bengaluru, IN
Provided oversight and management to multiple programs across Zee5 and software engineering disciplines supporting high-visibility internal and external customers\\\\n2. Co-ordination with Product, UI UX team(in house) and Engineering team for delivery plans and review the dependencies with leadership team for program health – PI Planning, product roadmap.\\\\n3. Monitoring and sharing the updates on the overall App metrics – load time, VST, EBVS etc on weekly basis to leadership team.\\\\n4. Constantly monitoring overall Error codes of different API sharing with leadership team on weekly basis.\\\\n5. Business Analytics dashboard monitoring.\\\\n6. Ensured timely design delivery from UI UX Manager – 90% of the time.\\\\n7. Developed and executed project plans resulting in 70% on-time program delivery.\\\\n8. Maintained positive customer relationships resulting in at least 83% satisfaction rate.\\\\n9. Derived and executed program impact which is worth 80 CR INR approx.\\\\n10. Implemented Agile methodologies resulting in a 20% decrease in project timelines.\\\\n11. Lead the conceptualisation & execution of ATDD process, for continuous improvement to improve team productivity and quality.\\\\n12. Overall improvement NPS of customer sentiment recorded with the purchase journey\\\\nwhich is directly proportional to the issues resolved & VOC actioned.(From NPS\\\\n24.68 to 54)\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Holy Cross High School,Kurla
Secondary Education (Xth)
North Maharashtra University, Jalgaon
Bachelor's degree, Computer Engineering
Maharashtra State Board of Technical Education (MSBTE)
Maharashtra State Board Technical Education, Computer Engineering
Naval institute of technology
Diploma, Computer Engineering
ABOUT RAHUL PATIL
Results-oriented with over 12 years of experience in technology organisations, senior technical program manager with a focus on infrastructure projects, product development, and program management a track record of completing challenging projects successfully and promoting process improvement.
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