Roystan Passanha
Operations Analyst at Genpact | Advanced Data Science & Analytics Specialist | University of Toronto & IIT Madras Alumni | SFMC | Python | Automation |
- Role
- Senior Associate at Genpact
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Roystan Passanha
I’m a results-driven Operation Analyst with hands-on experience in data operations, process optimization, and Excel-based automation. I specialize in creating Data Extraction Tables (DETs), streamlining reporting, and supporting email marketing operations for large-scale U.S. clients.I bring strong skills in Power BI, Excel, SQL, and low-code tools like Power Automate and Zapier to automate repetitive workflows and improve decision-making.I’m currently working at Genpact (formerly ReachLocal), where I support multi-regional campaign analysis and operational data tasks. I’m passionate about work-life balance, automation, and scaling smart solutions. Looking for growth opportunities in: • Business Analysis • Marketing/Data Automation • UAE / UK / Remote Tech-Enabled RolesLet’s connect if you’re hiring or collaborating in this space!
Experience
Senior Associate
Apr 2025 — Present · Mumbai, IN
Supported campaign and operations analytics for multi-brand U.S. clients, ensuring accuracy and timely delivery • Built an automation tool for DET creation, reducing effort from ~1 hour per DET to ~20 minutes for multiple DETs, while significantly lowering functional defects (FDs) • Coordinated across content, design, QA, and testing teams to ensure seamless campaign inputs • Used Excel, Power BI, and SQL for tracking, reporting, and process improvement • Promoted to Senior Associate for ownership and operational impact • Trained and onboarded Ops Support associates and helped set up standardized workflows • Collaborated with onshore and offshore teams to improve turnaround time and efficiency • Supported internal automation, audit tracking, and task management via OneDrive and Asana
Education
University of Mumbai
Bachelor of Commerce - BCom, Banking and insurance
St. Anthony's High School - India
Bbi, Banking and Financial Support Services
St. Anthony's High School - India
Lords universal
University of Toronto - Rotman School of Management
Advance data science, Data science
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