Roy Parker
Interim Group Head of IT (Europe) @QBE Insurance
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WORK HISTORY
Interim Group Head of IT (Europe) @QBE Insurance
London, GB
Group role heading the formation of the European IT Infrastructure and Service team as part of a newly created global shared service function working directly for the global CTO. Managed a team of 120 people plus key suppliers to deliver IT Services for QBE in Europe (spanning 14 countries).Led the team through significant transformational technology change: moving data centre providers; locations; and complete refresh of data centre technology Led the transition of 1st line Service Desk to the Philippines as part of a global initiativeManaged significant budgets and delivered savings of 30% whilst increasing service and performance as a result of the transformational changes.
SKILLS
ABOUT ROY PARKER
Senior IT leader specialised in leading and transforming large scale Infrastructure and Service Management functions but with a strong background in IT Development. He has been Aviva Group’s Global Head of Networks & Telecoms, Group Head of IT Procurement & Supplier Management and UK Head of IT Service Management and UK Head of IT Development.An enthusiastic, passionate and motivational leader who builds strong focussed teams. With a personal style that promotes openness, respect and gains trust. This is a general manager with proven ability to revitalise business performance and deliver benefit.
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