Roynatta Mickens

Epiccare Inpatient System Analyst Credentialed Trainer (Clindoc Rehab Stork) @The MetroHealth System (Cleveland, OH)

Cleveland, OH, US

Epic System Implementation: Collaborate with cross-functional teams to plan, design, and implement Epic EHR modules, ensuring alignment with organizational goals and industry best practices-Configure and customize Epic applications to meet specific departmental and clinical needs-Assist with data conversion, migration, and validation during Epic implementation projects-Communicated with other trainers via Zoom daily-Training and Support: Provide training and support to end-users, including physicians, nurses, and administrative staff, to ensure they are proficient in using Epic applications-Create and maintain training materials, documentation, and user guides-Troubleshoot and resolve user issues and system errors promptly-Epic System Maintenance: Perform regular system updates, patches, and upgrades in collaboration with the IT department-Conduct system testing and quality assurance to ensure system reliability and data accuracy-Data Analysis and Reporting: Utilize Epic\'s reporting tools to extract and analyze healthcare data for decision-making, compliance, and quality improvement purposes-Develop and maintain custom reports and dashboards as needed-Support data integrity and compliance with regulatory requirements

Lorain County Community College

Bachelor of Applied Science (B.A.Sc.), Education

Patten University

Bachelor of Arts

Lakeland Community College

Associate of Arts (A.A.), Business/Office Automation/Technology/Data Entry

Cuyahoga Community College

Associate of Arts (A.A.), Educational/Instructional Technology

Lincoln West Senior High

Diploma, College prep

American InterContinental University

Bachelor's Degree, Health/Health Care Administration/Management