Royce Abel
AI & Digital Support | Experimenting with New Ideas | Data-Informed Decision Maker
- Role
- Digital Support Technology Transformation Lead at Autodesk
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Royce Abel
At Autodesk I seek to make our customers effortlessly productive so they achieve the best results possible. Right now I do this by leading and building specialized teams of highly technical and customer focused groups of engineers, designers, and systems experts. Overtime my team becomes experts in the technology, solutions, and industries that Autodesk serves.Do you enjoy solving problems and helping others? Are you a life long learner?Are you passionate about customer experience and success? Are you familiar with Autodesk Software or our competitors? If so, we would like to hear from you!Contact me directly and let\'s discuss what opportunities I might have currently or let\'s plan for the future!
Experience
Digital Support Technology Transformation Lead
Nov 2025 — Present · Boston, MA, US
I focus on integrating AI/IA technologies to enhance digital support processes, working to bridge innovative tools with human expertise for better customer support experiences. My role involves collaborating across teams, leading initiatives to explore and implement new solutions, and supporting global efforts to evolve our support strategies.
Education
Rochester Institute of Technology
BSMS, Mechanical Engineering concentration in Controls
2000 — 2005
Niskayuna High School
HS, College Prep
1996 — 2000
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