Roy Ballard

WORK HISTORY

EDUCATION

SKILLS

ABOUT ROY BALLARD

Senior Technical Account Manager | Customer Advocacy | Executive-Level Engagement | Driving Retention & GrowthI am a Strategic Customer Success Leader, specializing in customer advocacy, executive engagement, and long-term business growth. With over a decade of experience in cybersecurity, infrastructure, and end-user computing, I bridge the gap between technical strategy and business outcomes for enterprise organizations. Deep Customer Advocacy & Success: I partner with CISOs, CIOs, and senior IT leaders to align technology with business goals, ensuring maximum value from security investments. Executive-Level Engagement: I have extensive experience working with the C-suite and key stakeholders, helping them understand and act on security insights to drive business resilience. Leadership & Strategic Vision: I provide guidance on security operations, risk reduction, and compliance strategies, ensuring organizations stay ahead of evolving threats. Cybersecurity & Technology Expertise: While I maintain a high-level understanding of cloud security, risk management, and threat intelligence, my real strength is in guiding organizations through the complexities of security adoption and strategy.I thrive on helping organizations optimize their security posture, reduce risk, and drive long-term success through a combination of strong relationships, strategic vision, and technical insight.Let’s connect!