Roy Robinson
Head Client Services at Bionic Data Solutions
- Role
- Head of Client Services at Bionic Data Solutions
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Roy Robinson
A technically competent professional with over 20 years of rich experience in Talent…
Experience
Head of Client Services
Jun 2020 — Present
Decised, deployed and monitored processes to boast long-term business success and increase profit levels- Overseeing day-to-day business operations and sales floor by fostering deep professional relationships with contacts and customers- Developer and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills- Generate reports and provide progression reports on projects- Implement projects such as new call types, products, and system upgrades parallel to the client\'s project managers- Keep track of deadlines and ensure all of the client\'s requests and tasks are completed in a timely manner- Lead quarterly business reviews and semester performance audits.
Education
University of Madras
B.A.Economics
2006 — 2009
IIBM Institute of Business Management
MBA
Skills
- Lead Generation
- Vendor Management
- Technical Support
- Recruiting
- Management
- Bpo
- Training
- Talent Management
- Operating Systems
- Screening Resumes
- Troubleshooting
- Incentive Programs
- Training Delivery
- Performance Management
- Crm
- Employee Training
- Outsourcing
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