Roy Forster

Field Service Manager @Agilent Technologies

Warrington, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Nov 2010 — Present

Field Service Manager @Agilent Technologies

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Warrington, GB

Managing Service and Support in the UK. Leading a team of customer focused engineers, ensuring they are valued and well developed so we can provide the excellent support demanded by the market. While ensuring we deliver revenue and margin.

EDUCATION

1986 — 1987

Liverpool John Moores University

HNC, Electronics

1984 — 1986

Riversdale Technical College

OND, Electronics

SKILLS

Hardware DiagnosticsTroubleshootingContinuous ImprovementQuality ControlGmpProblem SolvingSpectroscopyCustomer SatisfactionTrainingPeople ManagementInstrumentationLifesciences21 Cfr Part 11Field ServiceQuality SystemUv/VisBiotechnologyValidationMass SpectrometryHplcManagementGas ChromatographyMedical DevicesCapaAutomationService ManagementFdaQuality AssuranceAnalytical ChemistryChromatographyCustomer SupportTest EquipmentLaboratory AutomationKey Account ManagementBiomedical EngineeringLc-MsTechnical TrainingLife SciencesCalibrationLaboratory

ABOUT ROY FORSTER

Strategic, customer focused, performance driven Service Leader, with broad experience across Commercial Operations. Customer centric, motivated by customer satisfaction, delivering class leading service and support to our customers. Continually working to develop processes and improve performance.

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