Roxie Helms
Customer Success Manager @Iodine Software, Now Part Of Waystar
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WORK HISTORY
Customer Success Manager @Iodine Software, Now Part Of Waystar
Austin, TX, US
In my role as a Customer Success Manager I focus on building long-term strategic customer relationships and driving product adoption within the healthcare technology space. I lead customer engagement initiatives to ensure maximum value from our solutions, collaborate with cross-functional teams to influence product enhancements, and provide strategic guidance to align with customer goals and business outcomes.
EDUCATION
Auburn University
Bachelor of Science (B.S.)
ABOUT ROXIE HELMS
Customer Success Manager with 10 years of experience in healthcare technology, specializing in customer satisfaction, project management, and cross-functional collaboration. Skilled in driving product adoption, managing complex projects, and fostering long-term client relationships. Expertise in working across teams to ensure seamless implementation and support, delivering results on time and within budget. Committed to helping healthcare organizations optimize operations through innovative solutions and ensuring high customer retention.
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