Roxanne Davies
Communications Professional with a Passion for People and their Experiences
- Role
- Patient Liaison at AirSculpt
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Roxanne Davies
With a passion for User Experience Design, I leverage strong communication and empathy to…
Experience
Patient Liaison
Dec 2022 — Present · Orlando, FL, US
Active Listening & Empathy:** Assess and understand prospective patients\' needs and goals through compassionate communication-**Consultative Assessment:** Evaluate candidates for AirSculpt procedures by engaging in thoughtful dialogue and addressing individual stories and concerns-**Luxury Customer Experience:** Provide a premium experience for patients through education, timely communication, and personalized support-**Scrum Meeting Facilitation:** Created notes and objectives for weekly Scrum meetings, ensuring clarity and follow-up by distributing post-meeting summaries to all participants-**Training & Development:** Trained new hires across various roles, including front desk staff, to ensure a cohesive understanding of patient care and service standards-**Remote Collaboration:** Worked effectively in a remote setting while maintaining weekly in-office presence to foster strong team communication and connection-**Standardization of Communication:** Established new verbiage and best practices for patient liaisons to enhance customer interactions and service consistency-**Sales Tracking & Analysis:** Monitored monthly sales goals and performance metrics to align bookings with objectives, ensuring targets are exceeded.
Skills
- Jasc Paint Shop Pro
- Photoshop
- User Experience
- Adobe Creative Suite 4
- Social Networking
- Broadcast
- Public Speaking
- Html
- Image Editing
- Content Writing
- Photography
- Adobe Creative Suite
- Customer Service
- Event Planning
- Radio
- User Interface Design
- Microsoft Office
- Css
- Video Production
- Editing
- Advertising
- Film Production
- Social Media
- Marketing
- Blogging
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