Roxanne Contreras

About Roxanne Contreras

I’m an Enterprise Account Executive and Customer Success leader with 10+ years of experience selling and supporting complex SaaS and cloud technologies, including AI-driven platforms, security solutions, and enterprise-scale software.I specialize in working with technical and executive stakeholders to evaluate, adopt, and expand innovative technology solutions that solve real business problems — from security risk reduction and compliance to cloud optimization and intelligent automation.My background includes managing large enterprise accounts, owning renewals and expansion, and guiding customers through complex technical and organizational change. While I’ve worked extensively within the Microsoft ecosystem, my value is not vendor-specific — it’s rooted in strategic selling, technical fluency, and long-term customer growth.Core strengths include:• Enterprise SaaS Sales, Renewals & Expansion (ARR ownership)• AI-Enabled Platforms & Data-Driven Solutions• Cybersecurity, Risk, Compliance & Cloud Security Concepts• Executive Engagement & Value-Based Selling• Customer Success, Retention & Long-Term Growth Strategy• Cross-Functional Collaboration (Product, Engineering, Services)

Experience

1. Microsoft Solution Specialist

   Softchoice

   Jul 2024 — Present

Education

• The University of Texas at Austin

  B.S. in Communications , Public Relations

  2010 — 2013

Skills

• Indesign
• Social Media
• Event Planning
• Strategic Communications
• Account Management
• Marketing Communications
• Facebook
• Blogging
• Powerpoint
• Microsoft Excel
• Public Speaking
• Management
• Customer Service
• Sales Management
• Communication
• Photoshop
• Press Releases
• Microsoft Office
• Sales
• Yardi
• Strategic Planning
• Leadership
• Microsoft Word
• Public Relations
• Internal Communications
• Media Relations
• Social Networking
• Social Media Marketing
• Marketing