Roxanne Kane

Claims Adjuster-Complex Large Loss

Role
Claims Adjuster- Complex Large Loss at State Farm
Location
Hope Mills, NC, US
LinkedIn followers
500 followers

About Roxanne Kane

Wife & Mother | fitness enthusiast | lover of learning

Experience

  1. Claims Adjuster- Complex Large Loss

    State Farm

    Feb 2022 — Present · Fayetteville, NC, US

    Oversee complex property and liability claims, ensuring accurate coverage determinations, fair settlements, and adherence to compliance standards.• Partner cross-functionally with underwriting, legal, and risk management to resolve high-exposure and litigated claims.• Mentored and developed claims staff, improving accuracy and customer service metrics by 20%.• Standardized documentation and QA procedures that reduced claim cycle times and improved audit compliance.• Advised leadership on litigation strategy and escalated claim decisions involving significant financial exposure.

Education

  • Fayetteville State University

    Master of Business Administration - MBA, Risk Management

  • Central Carolina Community College

    NC Early Childhood Credentials I & II, Early Childhood Education

    2004 — 2007

  • Everest College-Seattle

    B.A, Criminal Justice Technologies

    2009 — 2015

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