Roxanna-Mandy Hall
Membership & Engagement Analyst @Northridge Church
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WORK HISTORY
Membership & Engagement Analyst @Northridge Church
Haines City, FL, US
As a Membership & Engagement Analyst at NorthRidge Church, I manage and maintain the church\'s membership database to support outreach initiatives and strategic decision-making. I analyze data to track trends in membership, volunteer participation, and event impact, ensuring operational efficiency. I lead communication efforts through social media, email campaigns, and direct outreach, enhancing member engagement and visibility. Additionally, I coordinate large-scale events and collaborate with cross-functional teams to ensure successful logistical execution. I also provide detailed reports and briefings to leadership, driving data-driven decisions that optimize performance and resource allocation.• Managed and maintained a comprehensive membership and engagement database to support strategic decision-making and outreach initiatives.• Analyzed and processed data from multiple sources to track membership trends, volunteer participation, and event impact, ensuring operational efficiency.• Developed and executed strategic communication plans via social media, email campaigns, and direct outreach to enhance engagement and organizational visibility.• Coordinated large-scale events and logistical operations, overseeing scheduling, facility management, and cross-functional team collaboration.• Provided detailed reports and intelligence briefings to leadership, ensuring data-driven decision-making and effective resource allocation.• Trained and mentored staff and volunteers in database management, communications, and operational procedures to optimize performance and mission success.
EDUCATION
American Military University
Bachelor's Certification
American Military University
Bachelor's Degree
University of Central Florida – Rosen College of Hospitality Management
Master's degree
ABOUT ROXANNA-MANDY HALL
Innovative, results-driven administrative and hospitality professional with extensive experience in corporate, special events, government operations, and strategic planning. As a business owner, I bring a dynamic, solution-oriented approach to operations, maximizing efficiency and delivering exceptional service. Adept at multitasking and balancing competing priorities, I thrive in fast-paced environments, ensuring seamless execution of projects and events. A strong communicator with exceptional organizational and time management skills, I excel at optimizing resources and streamlining processes to enhance productivity. Passionate about diversity and inclusion, I foster strong teams by leveraging individual strengths and promoting a culture of collaboration and creativity. With a background in high-level security environments, I bring a meticulous attention to detail and a commitment to excellence in every endeavor. My goal is to drive operational success, exceed expectations, and create meaningful, lasting impacts in every organization I serve. Previously held an active Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance with a completed polygraph examination, with a Drug-Free status.
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