Roxana Rodgers
Director of Client Success
- Role
- Director of Client Success at The Flowery
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Roxana Rodgers
Business Services Professional: 20 + years call center industry experience. …
Experience
Director of Client Success
Oct 2022 — Present · US
Education
Miami Dade College
Associate of Arts (A.A.)
2003 — 2007
Florida International University
Bachelor's Degree, Management and International Business
2007 — 2014
Skills
- Market Research
- Microsoft Word
- Team Leadership
- Cms
- Amadeus
- Tour Pro
- Powerpoint
- Microsoft Excel
- Leadership
- Management
- Tourism
- Genesys
- Nice Performance Analyzer
- Social Networking
- Call Center
- Customer Service
- Microsoft Office
- Sales
- Avaya
- Virtual Portal-Arise
- Deadline Oriented
- Marketing
- Peoplesoft
- Call Centers
- Strategic Planning
- Cross-Functional Team Leadership
- Virtual Call Management System (Vcms)
- Business Analysis
- Workforce Management
- Budgets
- Customer Satisfaction
- Outlook
- Spanish
- Business Planning
- Fast Learner
- Multi Tasking
- As400 System
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