Rowie Felipe-Zamora

Independent Contractor @Phm Management

Chicago, IL, US

Contribute expertise and guidance around sales and marketing activities, as well as staff recruitment and training, within the hospitality industry. Cultivate relationships with hiring manager to achieve an understanding of the business and staffing needs. Facilitate the entire recruitment / sourcing, onboarding, and training process (30, 60, and 90-day plan) for all newly hire staff to ensure a thorough comprehension of the brand. Draft and implement SOPs to ensure alignment of efforts with company guidelines. Continually update employee files and confirm appropriate documentation (I-9’s, W2, etc.) adhere with state laws. Evaluate existing recruitment process and recommend updates, enhancements, and improvements. Manage and maintain performance management programs and collaborate with leadership to address any issues while recognizing and rewarding high performance. • Enhanced P&L, decreased labor costs by 12%, and eliminated turn over during tenure. • Confirmed all time and benefit records are accurate through the auditing of payroll records. • Collaborated with Function Leaders to determine opportunities for HR to add value to business operations. Introduced innovative programs that support the overall mission and strategy.