Rowena Gilbert
Service Product Owner- User Engagement @Computacenter
Cardiff, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Oct 2019 — Present
Service Product Owner- User Engagement @Computacenter
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GB
EDUCATION
1996 — 2000
Leeds Beckett University
BA, European Languages and Business
SKILLS
CrmContract ManagementCustomer ServiceFinancial ForecastingIT Service ManagementItilLeadershipManagementProcess ImprovementService DeliveryService ImprovementService ManagementSlaIncident ManagementOutsourcingChange ManagementProject ManagementTeam LeadershipService-Level Agreements (Sla)
ABOUT ROWENA GILBERT
International Service Manager with broad experience in all aspects of Service Management, including contract & commercial management, customer relationships, people and financial management. Previous Experience in European Service CentersSpecialties: Contract Management, Financial Forecasting / Management, Speaking Languages (Italian & French),
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