Roushan Kumar
Software Engineer | IBM India Software Labs (ISL)
- Role
- Software Engineer at IBM
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Roushan Kumar
I am passionate about problem-solving, troubleshooting, and product development, ensuring these interests are consistently reflected in my work. Currently, I am part of the IBM Sterling OMS team, where my responsibilities include resolving critical issues impacting IBM clients\' businesses, enhancing their experience, and contributing to product innovation and improvement.In my role, I lead the problem resolution process by conducting in-depth analysis, troubleshooting issues, and deploying effective workarounds or permanent fixes. Additionally, I collaborate on product development initiatives, driving enhancements that align with client needs and improve overall system performance. By understanding clients\' business and technical requirements, I act as a trusted advisor, delivering impactful solutions that foster success.I also focus on knowledge sharing by creating and reusing content, promoting client self-sufficiency and enabling smoother operations through best practices and innovative solutions.
Experience
Software Engineer
Jan 2021 — Present · IN
Education
Techno india batanagar
Bachelor of Technology
2016 — 2020
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