Rosy Henao

District Manager @ALDI USA

Los Angeles, CA, US

Assures the training, development, and performance of their team’s staff to retain a motivated, professional workforce that achieves their career objectives.• Recruits and recommends qualified employees for their team’s staff positions.• Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.• Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.• Reviews and analyzes the competitive pricing within the district and keeps leadership informed of ALDI’s competitive pricing position.• Provides product feedback to leadership, including making recommendations regarding new items to carry or those that should be discontinued.• Consults with the business to effectively design and streamline applicable processes within the organization.• Oversees and manages the appropriate resolution of operational customer concerns by store management.• Ensures that store management monitors store conditions, equipment, and employee performance to maintain a safe environment for employees, customers, and vendors.• Oversees and manages stores’ compliance with established policies and procedures within the district, as well as applicable federal, state, and local regulations.• Oversees and manages the achievement of store payroll budgets and total loss results; ensures that results achieved are within district budget.• Review and analyzes store personnel’s adherence to inventory procedures, product handling guidelines, and cash control policies and procedures to minimize losses.• Serves as the primary link between their team’s staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.

West Chester University of Pennsylvania

Master of Business Administration - MBA, Business Administration and Management, General

West Chester University of Pennsylvania

Bachelor’s Degree, Business Administration, Management and Operations