Ross Millerick

About Ross Millerick

At Golden Gate University, my leadership as Program Director has been pivotal in steering the IT Management Graduate Studies program. The curriculum is meticulously crafted to ensure our graduates are not only academically accomplished but also industry-ready, with a strong focus on innovative problem-solving and strategic thinking. Our collaboration with business partners and advisory groups is essential for maintaining the academic content\'s relevance and rigor.My approach intertwines agile project management and customer relationship management (CRM) with manufacturing process improvement, skills honed through my tenure as a Senior IT Project Manager. These competencies enable me to manage the graduate program effectively, providing accessible and high-quality education. The ultimate goal is to empower students to become leaders in IT management, fostering a community of professionals who excel in their careers while contributing positively to the field.

Experience

1. Program Director, IT Management Graduate Studies

   Golden Gate University

   Feb 2017 — Present · San Francisco, CA, US

   Manage the IT graduate program to align student success, program content and community outreach to provide highly skilled and creative graduates to the IT management workplace Instruct selected courses Manage IT program to support easy access for the student scholars Support the program review and credentialing process to assure a high level of academic content Work with partner businesses to and advisory groups to assure currency of academic content

Education

• Santa Rosa Junior College

  Associate of Science - AS, Engineering

  1965 — 1967

• University of California, Berkeley

  Bachelor of Science - BS, Civil Engineering

  1967 — 1969

• University of California, Berkeley

  Master's Degree, Civil & Environmental Engineering

  1969 — 1970

Skills

• Agile Methodologies
• Management
• Agile Project Management
• Project Management
• Planning
• Sdlc
• Strategy
• Itil Certified
• Information Technology
• Virtualization
• Process Improvement
• Program Management
• IT Operations
• Data Migration
• Strategic Leadership
• Infrastructure
• Data Center
• Pmi
• Scrum
• Project Planning
• Customer Relationship Management (Crm)
• Customer Service
• Team Leadership
• Vendor Management
• Project Implementation
• Business Process Improvement
• Cross-Functional Team Leadership
• Pmo
• Pmp
• Leadership
• Software Project Management
• Crm
• Itil
• Strategic Planning
• Data Analysis
• Project Management Office (Pmo)
• Microsoft Excel
• Ag
• Software Development Life Cycle (Sdlc)
• Microsoft Office