Ross Lotharius

About Ross Lotharius

With over 30 years of experience in software development and CRM, I’ve had the opportunity to help countless clients embrace customer-centric business models through transformative technologies. Throughout my career, I’ve led & supported enterprise projects across industries, helping organizations unlock the power of CRM, data, and AI to drive real business value.I’m proud to have been recognized as a Microsoft Dynamics MVP (three times), and to have contributed to multiple award-winning Microsoft based solutions that delivered innovation and impact.In my current role as Global Microsoft Practice Lead at TTEC Digital, I focus on customer experience transformation, working with clients and partners to harness emerging trends and technologies across the Microsoft ecosystem, including Dynamics 365, AI, Azure, and Modern Workplace.Outside of work, I’m all about family life. I’m an avid mountain biker, a photographer, and love playing a variety of sports with my son.

Experience

1. Global Microsoft Practice Lead

   TTEC Digital

   Apr 2025 — Present

Skills

• Agile Project Management
• Product Management
• Business Intelligence
• Training
• Sharepoint
• Soa
• Sql
• Asp.net
• Pre-Sales
• Microsoft Dynamics Crm
• T-Sql
• Windows Azure
• Requirements Analysis
• Cloud Computing
• Wcf
• Software Development
• Scrum
• Software Project Management
• Software Design
• Crm
• Microsoft Crm
• Microsoft Sql Server
• Tfs
• Integration
• Business Analysis
• Microsoft Technologies
• Architecture
• Professional Services
• Saas
• Microsoft Dynamics
• Enterprise Software
• Enterprise Architecture
• Ssrs
• Customer Relationship Management (Crm)
• Public Speaking
• Sdlc
• Solution Architecture
• Microsoft Products
• IT Strategy
• .net Framework