Ross Lloyd

Associate Director @Ipsos in the UK

Northampton, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

Reveal Contact Details

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WORK HISTORY

Oct 2021 — Present

Associate Director @Ipsos in the UK

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Milton Keynes, GB

EDUCATION

2004 — 2009

Kingsbrook Business and Enterprise

GCSE

N/A

The Market Research Society

Foundation degree, Market research

SKILLS

Project ManagementInsightsEmployee EngagementCustomer-Focused ServiceInternal AuditStrategy ImplementationCustomer Experience ManagementCustomer RetentionCustomer ServiceTraining DeliveryFinancial ModelingStrategic PlanningCustomer SatisfactionTrainingNew Business DevelopmentB2bBusiness AdvisoryMarket ResearchCustomer ExperienceConsultingCustomer InsightCrmContact Center TechnologyCemStrategic InsightsData AnalysisCustomer LoyaltyAICxThought LeadershipExternal AuditConsumer InsightContact Center ManagementSalesBusiness StrategyBusiness DevelopmentStrategyCustomer Relationship Management (Crm)Account ManagementTeamwork

ABOUT ROSS LLOYD

Highly experienced mystery shopping, customer experience and consumer strategy specialist.With over 12 years experience in customer experience related research, covering many different continents, audiences and approaches. My skills relate directly to relationship building, sales and my extensive knowledge of the competitive market of mystery shopping. Building Sales and Marketing strategies, that are clear and concise for buyers and continually exceeding sales and growth targets.

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