Ross Kotewa

About Ross Kotewa

Technical sales professional with direct experience in increasing customer satisfaction, improving efficiency, delivering multiple concurrent projects, and automating processes. My Top Accomplishments: • Cut production costs by by streamlining and automating processes. • Yielded a 15% improvement in team efficiency by automating key business processes. • Drove a 30% lift in sales revenue as the Product Manager for a new product line. • Secured a 20% increase in customer satisfaction ratings by enhancing communications. Liaised with Cross-Fuctional Decision-Makers: • Advised global firms on current and upcoming trends in the heavy equipment marketplace. • Applied a consultative sales approach toward promoting DTN SaaS to agricultural businesses. • Engaged with customers, dealers (sales, service, and operations staff), engineers, and factory staff to deliver training on diesel engines and implement product improvements.

Experience

1. Agricultural Product Support Specialist

   Regrow Ag

   Jun 2023 — Present · SD, US

   Providing professional and prompt technical service to top-tier customers. Using agronomic knowledge to engage with clients in a familiar way in order to deliver a quality support experience. Working closely with a variety of groups at Regrow, including implementation, account management, science, engineering, and product management, in order to provide two-way communication on customer issues including problem prioritization, data analysis, and issue resolution.

Education

• South Dakota State University

  Agronomy, Agriculture, General

  2007 — 2010

• Minnesota State University, Mankato

  Mechanical Engineering

  2004 — 2005

• Fairmont Senior High School

  High School