Rossella Alianelli
Umoja Service Desk Technician @Unicc
Signup · Get unlimited contacts
WORK HISTORY
Umoja Service Desk Technician @Unicc
Brindisi, IT
Tier2 Support Center, Umoja Travel management expert
EDUCATION
SICC-SHANGHAI INTERNATIONAL COLLEGE OF CULTURE
Diploma lingua cinese, Lingua cinese mandarino
Collège de France
Exame de langue Francaise D.E.L.F., D.E.L.F. A1-A2 B1-B2, 18/20
High school of science of Arezzo
Maths, English; French Physics , Chemistry, Design , History, Geography, Astronomy, Biology, Latin
Università degli Studi di Napoli 'L'Orientale'
Laurea di primo livello, Lingue e culture Asia e Africa
ISTUM – Istituto di Studi di Management
Master's degree, Studi sulla sostenibilità, 95%
ABOUT ROSSELLA ALIANELLI
E-learning contents developer- Information Management associate- IT Customers service agent- Application support- Computer support and monitoring service Operator- Multilingual Helpdesk Operator- Linguistic and cultural mediator. Specializzazioni: LANGUAGES French (D.E.L.F certified), Chinese mandarin (University degree), English (Trinity certified) SAP TERP10 (certified in February 2016) ITIL Foundation Syllabus 2011 (certified in December 2013) MCIROSOFT EXAM 70-680 (Windows 7 Configuration and Management)-(certified in December 2012), Prince 2 Agile Foundation SOFTWARE SAP ERP (specialized in Travel and Expense Management, HCM, Master Data Management, Organizational Management and Payroll Running, Inventory and Warehouse Management, Fixed Asset Management, Funds Managemetn, Financial Accounting, Security and User profile Management) CRM systems SAP HANA Business Intelligence SAP SRM MS Office 2016 Windows XP-Windows 7- Windows 8.2 Mail user agent (Outlook 365, Lotus Notes) Dynamics 365 Netflow Analyzer LDap Active directory and users database management Adobe Network and satellite connections monitoring tools SQL Citrix Umoja
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.